Contact & Feedback | TailTracker

General account or support question Use this for login questions, account access, support requests, or general help.

Donations / giving inquiry Ask about supporting TailTracker, sponsorships, charitable giving, or community partnerships.

Pet profile or account setup help Use this for registration, profile editing, pet records, or account setup issues.

Something broken / bug report Report a page, app function, button, or workflow that is not working correctly.

Found pet / reporting question Use this if you need help understanding the reporting flow or a found-pet related question.

Media or partnership inquiry Use this for press, partnerships, product questions, or organization-related outreach.

Suggestion / improvement idea Share a feature request, workflow suggestion, field insight, or improvement idea.

Important: TailTracker is not a shelter, rescue, veterinary clinic, or animal control agency. TailTracker does not provide medical advice. If a pet is injured or in immediate danger, contact a licensed veterinarian, emergency veterinary hospital, animal control, or 911 as appropriate.

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For technical issues, include the page and what happened just before the problem occurred. For giving inquiries, include the best way to follow up.

Submit anonymously Anonymous submissions will not include your name or email, and we will not be able to follow up. I'm open to joining a short feedback group Occasional 10–15 minute input sessions to help improve TailTracker. You may contact me about this message Leave this unchecked if you are only sharing information and do not need a reply.

Support requests, suggestions, and giving inquiries are reviewed through our internal intake queue. Emergency medical situations should not be submitted here.

Important disclaimer: TailTracker is not a shelter, rescue, veterinary clinic, or animal control agency. TailTracker does not provide medical advice. If your pet is injured or in immediate danger, contact a licensed veterinarian, emergency veterinary hospital, animal control, or 911 as appropriate.

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